Mumbai, May 18: Indian Railways is leaving no stone unturned to guarantee cent percent satisfaction to its passengers across the nation. The Ministry is always on the go to achieve its promise of providing better facility to its passengers. Provision of passenger amenities has been one of the important objectives of Indian Railways both in terms of business ethics as well as social obligation. For this, Union Railway Minister Suresh Prabhu on May 16, inaugurated various passenger amenities in Mumbai through video conferencing from Rail Bhavan, New Delhi.

Around 80 lakhs passenger travel in the Mumbai Suburban Railways, Indian Railways is trying its best to provide better passenger amenities. Lifts, escalators, Foot over bridges are to be provided at small stations too. Railways need the cooperation of the travellers in maintaining its property. Indian Railways is however, working with State Government to form Joint Venture so that other Rail Development projects are initiated soon.

Fulfilling the long-standing demand of the commuters, Prabhu inaugurated various Passenger Amenities in various Mumbai Suburban Railway Stations. Prabhu said that the inauguration of passenger amenities at various station of Mumbai is an important event as the city is the commercial capital of India.

Here are some of the Passenger Amenities in Mumbai Suburban Railways:

Elevated Deck at Borivali Station

Borivali is one of the important stations on Indian Railways. On the suburban front, there are local trains originating, as well as terminating at Borivali station. All suburban trains going beyond Borivali, too have a halt at Borivali station. Mail, Express, as well as Passenger trains, halt at Borivali station. Looking at the voluminous traffic and for easier passenger movement, it was proposed to construct an elevated deck at Borivali.

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The work of this elevated deck situated on Platform No.1 has been completed. The elevated deck is 10.5m wide and 300m long connecting all 5 FOBs as well as the skywalk. A Booking office too has been constructed on the south end of the deck. An elevator has been installed on Platform No.1, which connects to the deck. This will hugely help Senior Citizens and Divyang passengers.

Booking offices at Kandivali & Vasai Road station:

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A new Booking office is opened at the north end of PF No.1 at Kandivali station. At Vasai Road station a Booking office is opened on the elevated deck for the benefit of commuters, so as to reduce the waiting time of purchasing tickets.

Toilet Blocks at Goregaon and Kandivali stations:

The nationwide ‘Swachh Bharat Mission’ has proved to a success story, with the Railways initiating a major role. As a part of this mission, new toilet blocks have been provided at Goregaon and Kandivali stations. The public toilet at Goregaon station has been constructed at a cost of Rs.30 lakh, on the elevated deck of Goregaon harbour station.

New FOBs at Dadar, Matunga Road & Bhayandar stations:

As part of trespass control measures at suburban stations of Mumbai, new FOBs have been built at Dadar, Matunga Road and Bhayandar stations and Escalators have also been installed at Dadar, Bhayandar, Vasai Road and Nalasopara stations.

Escalators at Dadar, Bhayandar, Vasai Road and Nallasopara stations:

The FOB at Dadar station is 6m wide and 200m long and situated near Tilak Road Bridge at north end of Dadar station. This FOB connects Tilak Bridge, PF No.1, 2 & 3 of Indian Railways and PF No.3 to 8 (Dadar Terminus) of Central Railway. Two escalators are installed at PF No.1 of Dadar station. (ALSO READ: Digital India PCO: Indian Railways to set up Wi-Fi hotspot kiosks at 500 stations)

Indian Railways roll out passenger amenities

The new FOB at Matunga Road station is 17m long and 6m wide.  It connects PF No 1/2 to west side exit and north FOB.  It also connects to south FOB through skywalk passage. Cost of construction of this FOB is Rs 2.99 crore. A new 6m wide FOB has been constructed at the north end of Bhayandar station. This FOB connects East to West and all the platforms. Two escalators have also been installed at Bhayandar station on PF No. 5 & 6.

The overall cost of works at Bhayandar station is Rs.11 crore. New escalators have been provided at the south end of PF No.2A of Vasai Road station and on the north end of PF No.2/3 at Nallasopara station. The escalators will prove to be a great boon to Senior Citizens.

Passenger Reservation Centre at Nallasopara station:

Nallasopara has witnessed a huge growth in its population, especially of migrants. Keeping in mind the convenience of the people to book tickets for long distance trains, a Passenger Reservation Centre has been opened at Nallasopara station. This PRS will benefit passengers, as now booking of tickets will be available at a more convenient location.

Andheri Skywalk connecting North FOB of Railway Station to Metro station:

To facilitate interchange as well as direct and short connectivity to Metro and Railway suburban passengers, the Metro station at Andheri station has been connected to North FOB at Andheri railway station. The total length of the skywalk is 80m having a width of 6.6m. Total plan area of the skywalk is 528 sqm.  Cost of constructing the skywalk is Rs.7 crore.