New Delhi, May 11: Wish to get train tickets at your doorstep without any hassle? Indian Railway Catering and Tourism Corporation (IRCTC) has introduced a new facility to make it convenient for travellers who are not comfortable sharing their details online! To transform the face of railway ticketing in India, the IRCTC through its website www.irctc.com and mobile app has now introduced pay-on-delivery as one of the payment options for its customers. Under this facility, the customer can book train tickets online and pay at the time of delivery. However, pay-on-delivery (PoD) option is not valid for tatkal tickets. Also Read - 16 Trains Delayed Due to Low Visibility in Northern Railway Region | Full List

To woo customers, IRCTC through its website and mobile app has now introduced ‘Pay-on-Delivery’ as one of the payment options for its customers. IRCTC, for the first time has offered ‘Pay-on-Delivery’ (PoD) option for buying railway e-tickets. Under the newly announced option, the buyer can pay at the time of delivery through any payment mode including cash, IRCTC Public Relation Officers, Sandip Dutta told India.com. Also Read - 10 Trains Running Late Due to Low Visibility in Northern Railway Region | Full List

The difference between e-ticket and i-ticket:

IRCTC offers e-ticket i-ticket options to travellers. E-ticket is the railway reservation ticket that a customer buys online while i-ticket is similar to the one that is issued at the counter but gets delivered through a courier. Also Read - IRFC IPO: Price Band to Subscription Details, All You Need to Know

How does Pay on Delivery work on e-ticketing

  • Book the ticket by selecting e-ticket option
  • Select the Pay on Deliver option
  • Once you do this, you will get a confirmation SMS
  • The ticket will then be delivered (in the form of printout) to you at your doorstep (the given address) and the ticket fare will be collected along with the delivery charge.
  • The problem with e-tickets is that it gets cancelled if the ticket is not confirmed.

How does i-ticketing work:

  • Book the ticket by selecting i-ticket option
  • Select the Pay on Deliver option
  • The customer who selects i-ticketing option will have to make the payment online which will include sale tax and courier fee
  • The ticket will be the same like the one you get on the window and will be delivered to you by courier services on the given address.
  • The benefit of i-tickets is that it will not get cancelled unlike the e-ticket if it is not confirmed.

The Payment on Delivery option is available only for e-tickets. The major difference between e-tickets and i-tickets is that in e-tickets payment is done once the ticket is being delivered to your address whereas in i-ticketing the payment is done online.

Benefits of i-tickets over e-tickets:

The privilege for i-ticket passengers is that if the ticket isn’t confirmed, it doesn’t get cancelled on its own unlike e-ticket. When service charge was in vogue, the Indian Railways charged Rs 20 and Rs 40 for e-tickets while it charged Rs 80 and Rs 120 for i-tickets. Since the service charge has been waived off, these charges are not being applied on any kind of ticket, Dutta said.

Why is Pay on Delivery launched?

The Pay on delivery facility is for a handful of people who don’t want to disclose their payment details due to fear of losing money or fall a prey to fraudulent activities. “Someone who is booking an e-ticket and doesn’t want to pay online using his/her debit card or credit card due to fear of getting the details revealed can avail this facility,” Dutta said. So basically, the Pay on delivery facility is for people who want to book their tickets online and want it to be delivered at their doorstep and then pay the money.

What is the registration process?

Indian Railways

It will be a onetime registration process where the customer can avail PoD as a payment option. The customer can give their Aadhaar card or PAN card as identity proof at the time of delivery. Delivering tickets at the consumer’s doorstep will facilitate those consumers who book through travel agents to move to online medium.

Delivery charges:

Indian Railways

  1. For transactions up to Rs 5,000, the Pay on Delivery charges shall be Rs 90 plus sales tax
  2. For transactions over Rs 5,000, the Pay on Delivery charges will be Rs 120 plus sales tax

Cancellation fee:

In the case of refusal or cancellation before delivery, the customer will be liable to pay the cancellation and delivery charges.  Dutta said the facility can be availed in any part of the country and so far about 600 cities across the nation have been covered where people can avail the benefit of the new initiative.

Delivery time:

The delivery time is minimum 24 hours and maximum 72 hours for the delivery of the ticket at your doorstep.

Is the Pay on Delivery valid for Tatkal tickets?

The Pay on delivery facility is not valid for Tatkal tickets as this facility is available for passengers who are willing to book their tickets at least 5 days prior to their journey.

Why travel agents won’t misuse this opportunity?

Dutta said there is no chance that any travel agent would misuse this facility as there is a delivery charge applicable which he, obviously will have to keep in mind before engaging in any such kind of activity. Moreover, the travel agents are being given particular IDs through which they book tickets. Those IDs are not eligible for this facility. This facility can only be availed by passengers who themselves log in on to the website and book their tickets.

The official further informed that there is a particular agency that the IRCTC is operating from which will not let this happen. The Pay on Delivery service will encourage people who book at railway reservation counters to move to online medium as there is a cost and effort to reach the reservation counters. The travel agents have a separate id and hence they will not be able to use this facility.

The official further informed that there is a particular agency that the IRCTC is operating from which will not let this happen. The Pay on Delivery service will encourage people who book at railway reservation counters to move to online medium as there is a cost and effort to reach the reservation counters. So the next time you plan to book a an e-ticket, keep in mind that you can avail the Pay at Delivery facility and get the railway ticket right at your doorstep!