Not HDFC Bank, Axis nor ICICI, this Indian bank receives, ‘World’s Best Consumer Bank 2025’ award from…, it is…

State Bank of India (SBI) has received two prestigious awards from New York-based Global Finance at an event held during the World Bank/IMF annual meetings.

Written by: Anirudha Yerunkar Edited by: Anirudha Yerunkar

Published: October 24, 2025, 2:28 PM IST

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https://www.india.com/business/not-hdfc-bank-axis-nor-icici-this-indian-bank-receives-worlds-best-consumer-bank-2025-award-from-it-is-sbi-8147196/ Copy

The State Bank of India (SBI) has been honoured with two prestigious titles by New York-based Global Finance magazine at an event held alongside the World Bank and IMF annual meetings.

India’s largest lender was named the “World’s Best Consumer Bank 2025” and the “Best Bank in India 2025,” marking a significant global recognition of its performance and customer-centric approach.

In a statement issued on Thursday, SBI said the dual honours reaffirm its standing as a global banking leader, reflecting its ongoing commitment to innovation, financial inclusion, and excellence in customer service.

The awards acknowledge the bank’s success in delivering world-class banking experiences to its extensive customer base while maintaining technological leadership and expanding services across India’s diverse geographic landscape, it said.

SBI Chairman On Award

SBI Chairman C S Setty said serving 520 million customers and adding 65,000 new customers daily requires significant investment in technology and digitalisation. As a ‘Digital First, Consumer First’ bank, our flagship mobile application serves over 100 million customers, with 10 million daily active users.”

Proud to see State Bank of India honoured with two prestigious titles by Global Finance, New York, at the 2025 Best Bank Awards Ceremony for its outstanding service and customer trust worldwide, Commerce and Industry Minister Piyush Goyal said in a post on X.

“Heartiest congratulations to the entire SBI family on this well-deserved recognition. SBI’s steadfast commitment to financial inclusion & its continuous efforts to serve every section of society is a testament to the pivotal role it is playing in advancing India’s growth story,” Goyal added. 

(With inputs from PTI)