New Delhi: India’s largest lender, State Bank of India (SBI), on Tuesday informed customers that its core banking services have been hit due to ‘intermittent connectivity issues’. However, all the ATMs and POS machines are working smoothly. Also Read - Want to Withdraw More Than Rs 10,000? SBI Offers Daily ATM Cash Withdrawal Upto Rs 1 Lakh | Check Details Here
“Intermittent connectivity issues have delayed making our core banking system available to our esteemed customers today (13.10.20). All channels (except ATMs and POS machines) will be affected”, the bank tweeted today.
Furthermore, it added, “We regret the inconvenience caused and request you to bear with us.nWe request our customers to bear with us. Normal service will resume soon.”
Taking to social media platforms, several account holders narrated their ordeals. “Instead of posting on twitter this important notice should have been sent to all customers through SMS,” one user wrote.
“Can not use online banking website or make payments through any of the UPI apps. Having trouble with SBI since yesterday”, tweeted another customer.
YONO SBI app users were also unable to access their accounts. SBI YONO app users were also unable to access their accounts. Earlier last week, SBI had informed its customers that its Yono app will be under maintenance for two days.