Mercedes-Benz India Plans to Opens 5 new outlets in 2 Days: Initiates aggressive network expansion in South India

Mercedes-Benz India is known for having the largest luxury car network in the country. Following its innovative ’15 in 15’ network strategy in India, the company today again achieved a new benchmark in the network expansion drive in the luxury car segment by inaugurating three state-of-art new outlets in Chennai. Titanium Motors presented a new world-class dealership, an exclusive City Showroom and a state-of-art service centre all in one day.

The inaugurations in Chennai will be followed by two new outlets in Calicut tomorrow. Partnering with VST Group, Mercedes-Benz India now boasts of five luxury car outlets in Chennai, the highest for any luxury car maker in the city. The three new outlets of Titanium Motors were inaugurated by Eberhard Kern, Managing Director & CEO, Mercedes-Benz India and Arun Surendra, Managing Director, Titanium Motors.

 

At the inaugration Eberhard Kern, Managing Director & CEO, Mercedes-Benz India commented, “Chennai is a matured automotive market and one of Mercedes-Benz’s key focus markets. We have witnessed a very high growth of luxury cars in general, and Mercedes-Benz cars in particular. As part of our network expansion endeavour, fuelled by our customer centric approach; today we inaugurated three new state-of-art outlets in the city. This benchmark expansion will enable us to reach out to newer customer base in Chennai and also underscore our customer centric approach.”

He also added, “Titanium Motors will further bolster Mercedes-Benz’s strong presence in South India and will be pivotal to our market expansion. While we continue focusing on an enriched brand experience for the customers, our endeavour also remains to drive customer satisfaction and offer an unsurpassed vehicle ownership experience. I am confident that VST Group with their diverse and rich experience and a customer oriented approach will provide superlative experience to our valued customers.”

The three state-of-art outlets of Titanium Motors are located across the key locations in Chennai ensuring that Mercedes-Benz patrons have ease of access to their cherished products and benchmark services.

South Chennai Showroom:  

Spread over an area of 25,000 sq. ft. The dealership is located in South Chennai at 148/K, Old Mahabalipuram Road, Okkiyam, Thoraipakkam, and has been created with an investment of INR Crores. Titanium Motors has been conceived to offer an exciting and memorable ‘Mercedes-Benz experience’ to customers. The facilities offered are: driver’s lounge, drive-in valet service, a luxurious customer lounge, plush Cafe Mercedes along with 15 cars on display. Some other facilities of this luxurious dealership that can be availed by the customers are finance and insurance solutions, a dedicated boutique for accessories and wheel configurator, and other lifestyle merchandise.

Chennai City Showroom:

The luxurious and exclusive City Showroom of Titanium Motors is located in the heart of the city and in one of the most iconic buildings of Chennai- the Gove Building. The 15,000 sq. ft. spread Titanium Motors City Showroom is located on the most important arterial road in Anna Salai and willfacilitate new car sales, accessories sales and finance and insurance programmes. The City Showroom boasts of a plush customer lounge and Café Mercedes for the customers. This unique city showroom of Titanium Motors will be of added value to the growing customer base of the Three Pointed Star in Chennai.

Titanium Motors Service Centre:

Underscoring the importance of world-class servicing as the key enabler to customer satisfaction, Titanium Motors has created a state-of-art service centre. Built with an investment of INR 250 million, the massive 45,000 state-of-art service centre and body shop is located strategically at Perungudi Industrial Estate, offering ease of access for customers.  Titanium Motors’ service facility was created over a span of 10 months and boasts of being one of the largest service centre by Mercedes-Benz in South India. The Titanium Motors’ service facility has an impressive 27 servicing bays capable of servicing around 6000 cars per year and employs 50 dedicated and dexterous personnel to take care of customer requirements. The service centre will undertake all service requirement including body and paint jobs. Titanium Motors has highly qualified, experienced and dedicated team of committed personnel who will take care of all the service requirements of Mercedes-Benz customers.

Arun Surendra, Managing Director, Titanium Motors stated, “We are elated at our association with the iconic Three Pointed Star and are very confident of the beginning of a fascinating journey with the brand. Our investment in creating three state-of-art facilities is a reflection of our belief in giving the Best to our customers; who are our greatest brand ambassadors. Our vision of customer centricity is in-line with Mercedes-Benz’s strong focus on customer satisfaction. It will be Titanium Motors’ relentless endeavour to create new benchmark in customer fascination resulting out of a unique brand and ownership experience. Mercedes-Benz’s global success story spanning over a century is inspiration to us and we want to replicate this enormous success in our market. Our market experience, knowledge and our vision makes us confident of our strong growth which we have charted for Titanium Motors.”

Chennai is one of the country's largest automotive and auto components manufacturing hub in terms of volume and investment. The city has truly developed into a world class industrial and manufacturing hub with organizations across IT, automotive, telecom, retail springing up. Chennai will transpire among the top five auto clusters globally, as the world's largest destination for automotive industry. Chennai with its widening prospects, especially auto, is an essential and a strong pitch for Mercedes-Benz.

In its efforts to reach out to newer markets, customer base and spearheading the growth of luxury car market beyond metros, Mercedes-Benz plans to launch two new outlets in Calicut tomorrow. With the establishment of the new dealerships at Chennai, Mercedes-Benz India continues its benchmark network presence in the country with 78 outlets in 39 cities, the densest for any luxury car brand in India.

Source: Mercedes-Benz Press Release