Notice: Changes in user life cycle policy for email accounts from January 1, 2015

Dear email user,

We wanted to let you know of important policy change affecting people who use email accounts.

A large number of users have written to us, stating that they are not able to get their desired email id on email service. We wish to make our email services accessible to active existing users. Our endeavor is also to make it easier for new users to find their choice of username on our email service. Our change in policy is an important step in that direction.

Effective from January 1, 2015, we are planning to delete (purge) accounts of inactive users under following cases:

In the interest of information privacy, all email and contact data stored under the affected accounts will be permanently destroyed. We apologize for any inconvenience this may cause.

We strongly encourage you to check your mail account regularly and keep your account active to prevent it from getting deleted. If you have any further questions, please contact Email Support at

Thank you, Mail Support