New Delhi, Apr 27 (PTI) Delhi Transport Minister Kailash Gahlot today directed motor licensing officers (MLOs) to respond to public grievances received through e-mail within 24 hours and asked senior officers for keeping a tab on it. Also Read - Live Cricket Score Ind vs Aus 4th Test Day 2 Today's Match Live Updates Gabba, Brisbane: Paine, Green Depart in Quick Succession

The minister said he received a lot of complaints that public grievances remain unanswered by the MLOs. Also Read - KHP vs SOP Dream11 Team Prediction Pakistan One Day Cup 2020-21: Captain, Vice-captain, Fantasy Tips, Probable XIs For Today's Khyber Pakhtunkhwa vs Southern Punjab at Karachi at 10:00 AM IST January 16 Saturday

“I have been receiving complaints of public grievances going unattended at MLOs offices. From now on, all e-mails will have to be responded to within 24 hours. Relevant directions have been issued,” Gahlot said in a tweet. Also Read - APFC vs PRN1 Dream11 Team Prediction Nepal One Day Prime Minister's Cup 2021 Match 2: Captain, Vice-captain, Fantasy Tips, Probable XIs For Today's Armed Police Force Club vs Providence 1 at Kirtipur at 9:15 AM IST January 16 Saturday

In an order to the Commissioner (Transport), Gahlot pointed that e-mail has emerged as a major source of communication and all the MLOs need to be sensitised that they must respond within 24 hours to the messages received by them.

Gahlot has also sought a report on number of e-mail received by the MLOs each day, replies and reason for not replying.

He has asked Special Commissioner (Transport) for review of compliance status in weekly meetings with the MLOs. The Commissioner (Transport) has also been directed for a review in meetings with senior officers of Transport Department.

This is published unedited from the PTI feed.