Air India Flight From San Francisco to Mumbai Cancelled Due To Glitch, Tickets to be Refunded

As per the Air India spokesperson, affected passengers have been provided with the choice of alternative flights or a full refund for their tickets.

The Air India flight, which was scheduled to depart from San Francisco to Mumbai today, was cancelled due to an unforeseen technical issue.

According to individuals familiar with the situation, Air India flight AI 180, originally scheduled to depart from San Francisco at approximately 9 PM on Thursday (9:30 AM IST on Friday), and arrive in Mumbai at around 2:50 AM, faced initial delays due to technical issues. Eventually, the flight was cancelled, leaving the passengers stranded at the boarding gate.

As per the Air India spokesperson, affected passengers have been provided with the choice of alternative flights or a full refund for their tickets.

The Airline will also cover all expenses incurred by passengers, including hotel accommodation and transportation until they are able to board their rescheduled flight.

“Air India flight AI180, scheduled to operate from SFO to Mumbai on June 8, 2023, was cancelled due to an unforeseen technical issue. Affected guests have been offered the option of alternative flights or full refund for the cancelled flight. Air India regrets the disruption to our guests’ travel plans and the inconvenience. The safety of our guests and staff will remain our top-most priority,” Air India spokesperson said.

However, passengers expressed their anger on social media platforms.

Air india AI 180 SFO to MAA cancelled due to tyre issue . pic.twitter.com/PZVRtagONy

— Sri Varadhan (@sproutedtales) June 9, 2023

@airindia AI 180 cancelled last night. The gate looked like a Mumbai local station. Pathetic handling. pic.twitter.com/OYsf3L62t0

— S Ahuja (@ahujasd) June 9, 2023

Earlier on Tuesday, an incident occurred involving another Air India flight travelling from New Delhi to San Francisco. The flight, carrying 216 passengers and 16 crew members, was forced to divert to Magadan in Russia due to a technical issue with one of its engines.In a statement, Air India stated that it had sent additional on-ground support at the destination to conduct the smooth clearance formalities for all passengers upon arrival.

In February this year, the Tata-owned aviation firm announced that it will buy as many as 470 aircraft, including 220 from Boeing and 250 from Airbus companies.