New Delhi: Air India will lease at least five Boeing 777 planes from the temporarily suspended Jet Airways and operate flights to London, Dubai and Singapore. It will also be hiring nearly 150 cabin crew members from Jet Airways for its international operations. Air India has also offered special fares to passengers who have confirmed return tickets for travel till April 28 on Jet Airways’ flights.
A circular released by the Air India read, “As a gesture of goodwill and to mitigate the hardship of Jet’s stranded passengers at international stations, Air India will be offering special fares to them.”
As per reports, the number of refunds would be around Rs 2,000 crore because of the disrupted flights. Meanwhile, Jet Airways has around Rs 800 crore held up with credit card companies and International Air Transport Association (IATA).
IATA said, “Passengers who purchased Jet tickets through IATA-accredited travel agents are advised to submit their refund only through them as soon as possible. The travel agent will then liaise with IATA and Jet to process the refund.”
Jet has also said that passengers will need to contact agents, portals, or the airline website for refunds. In fact, a special page has been created for all flight-related assistance and guests may opt for a full refund, it added. However, travel agencies and online travel portals said that the refund would take a bit more time.
On Thursday, the Directorate General of Civil Aviation (DGCA) said it will ask the cash-strapped Jet Airways (India) Ltd for a concrete and credible revival plan after the airline decided to temporarily suspend all flight operations. The decision would be taken under the relevant regulations in an attempt to restart the airline’s suspended operations.
The airline suspended all its flights after the lenders led by the State Bank of India (SBI) had declined to extend more funds.
“The lenders after due deliberations decided that the best way forward for the survival of Jet Airways is to get the binding bids from potential investors who have expressed EOI (Expression of Interest) and have been issued bid documents on April 16,” a statement by lenders said.