New Delhi: A passenger onboard Air India‘s Bhopal-Mumbai flight AI-634 allegedly found a dead cockroach in the food served on board on Saturday. The passenger, Rohit Raj Singh Chauhan said he complained to the crew but was ignored. Also Read - International Flights: Air India Announces Flights Between Bengaluru, San Francisco From Jan 11
“It was found in the sambar served in the aircraft. I informed the Air India crew, but they ignored me,” Chauhan said. “Since the crew members were not listening, I returned it to them. I even objected to their serving food to others, but to no avail,” he added. Also Read - Air India Cabin Crew Member Held for Smuggling Gold Worth Rs 45 Lakh at Delhi Airport: Customs
Thereafter, he took the photo of the cockroach in his plate of idli-vada-sambar and posted the same on the social media. He also filed a complaint with the authorities at the Mumbai airport. Also Read - Air India Subsidiary Alliance Air to Commence Mumbai-Goa Flights From December 4 | Check Rates
However, Air India Manager Rajendra Malhotra said they did not receive any complaint in Bhopal.
On January 9, Air India’s Chairman and Managing Director Pradeep Singh Kharola had said the airline has started carrying food from India for use during the journey back to the country, in order to rationalise catering costs on international flights. It has said food items purchased from these foreign cities are much more expensive when compared to Indian cities.
“The food is taken from here in India in chillers and then it is heated whenever it has to be used… Catering costs for us are around Rs 600 crore to Rs 800 crore a year. Catering in India is 3-4 times cheaper as compared to catering in the West,” Kharola had said.