New Delhi, June 21: Passengers traveling in AirAsia flight from Kolkata to Bagdogra were in for a haul as the flight got delayed for more than four hours and were tormented by the airline staff and crew. Passengers flying with the airline expressed their ordeal which began instantly with the flight being delayed for hours and then the unexpected call for them to deboard the flight without extending any sort of explanation. As if the agony of the delayed flight wasn’t enough, the airline put the air-conditioning blower on full in order to vacate the plane after the passengers had refused to do so without any explanation for the same. Also Read - AirAsia India Extends Its Flash Sale Till January 22nd
Passengers hence got into a tussle with the staff for deplaning them after the flight delayed for over several hours. West Bengal Indian Oil Corporation Executive Director Dipankar Ray who too was traveling in the flight reiterated the same situation and went ahead to complain about the crew’s less than impolite behaviour. As per Ray, the flight was scheduled to depart at 9 am and was initially delayed by 30 minutes. After boarding, the passengers kept sitting inside the aircraft for one-and-a-half hours with no food or water at all and then suddenly the flight captain asked all the passengers to de- board without any explanation. He added,”When passengers refused to deboard due to heavy rains outside, the captain put the air-conditioning blower on full blast to hound the passengers out. It created a scary scene as heavy fog was created inside the plane and it was very suffocating.” Also Read - AirAsia Plans to Sell 32.67% Stake in Indian Operations to Tata Sons For $37.7 Million: Report
Adding further to it, Ray complained how the uncanny behaviour led to several women passengers vomiting and children crying. He also took it to Facebook to share the traumatizing experience. AirAsia India issued a statement apologizing for the inconvenience caused and called the full power air conditioning as normal occurrence on-board all aircraft when in high humidity conditions. In its statement it also claimed that all passengers were offered refreshments and provided with alternate arrangements requested for. Also Read - Whoops-a -Daisy! A Nepalese Private Airline Mistakenly Flew 69 Passengers To Wrong Destination
However, IOCL’s executive director Ray had a different story to tell and remembered how the airline had asked all passengers to go to the food court in the airport after deplaning them and also show the boarding passes to get food.