New Delhi: Several passengers on board an Air India flight threw tantrum and threatened to enter cockpit as the flight got delayed due to a technical glitch.
In a video shared by news agency ANI, angry passengers were seen heading for the cockpit door, constantly knocking and “taunting” the pilots to come out. A passenger then tried to open the aircraft’s exit door forcefully as the flight did not take off even after boarding.
“The AI865 flight on Thursday got delayed as it developed a technical snag. It had to return to the bay. Passengers started knocking on the cockpit door, asking and taunting the pilots to come out,” an official of Air India was quoted as saying by PTI.
Following the incident, the airline management asked the crew for details on the reported misbehaviour by the passengers. “The flight delayed on 2nd Jan due to technical reasons. AI management has asked the crew for details on reported misbehaviour by some passengers. Further action would be taken after inquiry,” said Air India spokesperson Dhananjay Kumar.
Air India Chairman and Managing Director Ashwani Lohani commented on the incident and said, “Rumours regarding AI shutting down or closing ops, are baseless. AI would continue to fly and expand. There should be no cause for concern to travellers, corporates or agents. The national carrier is still India’s biggest airline.”
Subsequently, India’s aviation regulator Directorate General of Civil Aviation (DGCA) asked Air India management to take necessary action against unruly passengers.