New Delhi: All Air India flights that were affected since 3:30 AM due to a fault in the airline’s SITA server- have now been restored to order.
The airline issued a statement clarifying that the technical snag in the server has been taken care of and all the flights will resume their schedule. News agency ANI reports, CMD Air India Ashwani Lohani says, “Air India System restored”.
SITA is a global air transport IT provider, which now with Air India aims to provide faster and reliable connectivity to the airline as part of a package of solutions aimed at transforming the communication and network infrastructure.
According to an Air India official, the server was down since around 3 AM Saturday morning due to which the airline is unable to issue boarding passes to passengers at airports across the world.
Many passengers complained on social media about being stranded at airports.
A similar incident took place on June 23 last year when a technical glitch in the airline’s check-in software delayed 25 of its flights across India.
A statement released by Air India earlier read, “SITA server is down. Due to which flight operation is affected. Our technical teams are on work and soon system may be recovered. Inconvenience is deeply regretted.”