New Delhi, July 31: Bharat Sanchar Nigam Limited (BSNL), state-run telecom service provider, on Monday said it terminated and contained an external virus attack which affected modems and broadband services of thousands of subscribers across the country. As per reports, BSNL took action to reconfigure the affected modems and restoring the broadband services of those who were affected on July 25 by this external virus attack on their modems. Also Read - Free BSNL 4G SIM Offer Extended Till March 31; Free Call Forwarding Facility Introduced
The state-run telecom service provider said that the situation has been “contained to a large extent and further efforts are on, to address the remaining complaints”. BSNL stated that the virus affected the LED display and obstructed internet services from being executed. Also Read - Telangana on Alert to Tackle New COVID-19 Strain; Announces Plan to Deal with Travellers from UK
“It is observed that, in the modems affected by attack, the “Internet” LED display of the modem turns to red colour, and internet surfing did not operate.” As per BSNL, it was seen that the attack was mostly limited to modems for which the customers were continuing to use the default “admin” password, and those which were already associated with infected computers or internet devices. Also Read - Coronavirus: Pfizer Vaccine 'Highly Effective' and Strongly Protective Against Virus, Says US Regulator
In an official statement released on Monday, BSNL said, “Customers are advised immediately to change the default modem password to their unique password, following best practices of setting passwords, so as to prevent virus attack into their modems.”
The statement additionally said, “Instructions have been issued to all BSNL field units to educate all the customers about the procedures to configure their modems to prevent any vulnerability exploitation.”
With inputs from IANS.
Edited by Uddipta Das