New Delhi: In the wake of the rising coronavirus cases in the country, Air India Express on Monday said its passengers can reschedule tickets free of cost for all bookings they have made between March 12 and 31. Also Read - Coronavirus Cases Rise to 43, Health Minister Holds Review Meeting, Says ‘Issued Guidelines to All States’
“In view of the uncertain travel situation due to COVID-19, free date change will be permitted up to three days prior to the flight departure, for all new bookings effected between March 12, 2020 to March 31, 2020, for travel up to April 30, 2020,” the airline said in a statement. Also Read - Coronavirus: Suspected Patient in Karnataka Skips COVID-19 Test, Search on
However, the airline, which is the budget arm of national carrier Air India, said the cancellations charge would be applicable. Notably, Air India Express flies to 13 international destinations, mostly in the Gulf region.
After more than 3000 deaths were reported in China after the outbreak of the coronavirus, many countries have imposed travel restrictions.
Air India Express operates over 660 flights every week to 12 destinations in Gulf countries, including Dubai and Bahrain, besides Singapore. Air India Express also has around eight domestic connections per week.
After a number of cases were reported inside the country, Air India Express has reduced the number of its flights to Singapore and has suspended services to Kuwait as well.
Air India Express said that flights to Doha will also likely to be cancelled as the Gulf nation has banned entry of people from India and 13 other countries due to coronavirus scare.
Prior to Air India Express, GoAir on Sunday said it would not charge any fee on cancellation or rescheduling of tickets booked till April 30. This would be applicable for all bookings made between March 8 and April 30 and for the travel period between March 8 and September 30. However, GoAir also said that a customer will have to pay the fare difference when rescheduling a flight.