New Delhi: India’s aviation regulator, Directorate General of Civil Aviation (DGCA) on Monday suspended the license of an IndiGo pilot for three months for allegedly misbehaving and threatening a passenger who sought aid for her wheelchair-bound mother. Also Read - Breaking: India Extends Suspension of International Flights Till May 31 Amid Rising COVID Cases
The incident dates back to January 13 when a journalist onboard a Chennai-Bengaluru flight sought the crew members to provide wheelchair assistance for her elderly mother. According to reports, the pilot in command (PIC) of the IndiGo 6E-806 flight, Jayakrishna, verbally abused the journalist passenger and even threatening to get her detained for the night. Also Read - DGCA Takes BIG Decision on Domestic Air Fares, Extends Pricing Cap
“An investigation has revealed that the (pilot) misused his authority by intimidating and threatening the wheelchair-bound passenger and her attendant by saying that they will be handed over to the CISF and a police case will be registered against them for unruly behaviour,” read a release issued by the airline. Also Read - IndiGo Waives Off Change Fees on Domestic Bookings Till THIS DATE | Details
The DGCA had earlier issued a show-cause notice to the pilot. Subsequently, Union Aviation Minister Hardeep Singh Puri responded to the passenger’s request off-rostered the pilot.
In the recent past, IndiGo has faced several such complaints of harassment from passengers and has been under the scrutiny of the national aviation regulator.