New Delhi: India’s aviation regulator, Directorate General of Civil Aviation (DGCA) on Monday suspended the license of an IndiGo pilot for three months for allegedly misbehaving and threatening a passenger who sought aid for her wheelchair-bound mother.
The incident dates back to January 13 when a journalist onboard a Chennai-Bengaluru flight sought the crew members to provide wheelchair assistance for her elderly mother. According to reports, the pilot in command (PIC) of the IndiGo 6E-806 flight, Jayakrishna, verbally abused the journalist passenger and even threatening to get her detained for the night.
“An investigation has revealed that the (pilot) misused his authority by intimidating and threatening the wheelchair-bound passenger and her attendant by saying that they will be handed over to the CISF and a police case will be registered against them for unruly behaviour,” read a release issued by the airline.
The DGCA had earlier issued a show-cause notice to the pilot. Subsequently, Union Aviation Minister Hardeep Singh Puri responded to the passenger’s request off-rostered the pilot.
In the recent past, IndiGo has faced several such complaints of harassment from passengers and has been under the scrutiny of the national aviation regulator.