Bribery in public services continues to plague India. Slow and complicated bureaucratic process, unnecessary red tape and unclear regulatory frameworks force citizens to seek out alternate solutions to access basic services through networks of familiarity and petty corruption, the report said. “Both national and state governments need to streamline administrative processes for public services, implement preventative measures to combat bribery and nepotism, and invest in user-friendly online platforms to deliver essential public services quickly and effectively,” the report said.
Although reporting cases of corruption is critical to curbing the spread, a majority of citizens in India (63 per cent) think that if they report corruption, they will suffer retaliation, it said. In several countries including India, Malaysia, Thailand, Sri Lanka and Indonesia, sexual extortion rates are also high and more must be done to prevent sextortion and address specific gendered forms of corruption, the report said.
Sextortion is extorting money or sexual favours from someone by threatening to reveal evidence of their sexual activity through means like morphed images. In India, 89 per cent think government corruption is a big problem, 18 per cent offered bribes in exchange for votes and 11 per cent experienced sextortion or know someone who has. About 63 per cent of surveyed people think the government is doing well in tackling corruption while 73 per cent said their anti-corruption agency is doing well in the fight against corruption, it said.
Based on fieldwork conducted in 17 countries, the GCB surveyed nearly 20,000 citizens in total. The report said the results showed that nearly three out of four people think corruption is a big problem in their country and the survey also found that nearly one in five people who accessed public services, such as health care and education, paid a bribe in the preceding year.
This equates to approximately 836 million citizens in the 17 countries surveyed, it said. After India, Cambodia has the second highest bribery rate at 37 per cent, followed by Indonesia (30 per cent) while the Maldives and Japan maintain the lowest overall bribery rate (2 per cent), followed by South Korea (10 per cent) and Nepal (12 per cent). “However, even in these countries, governments could do more to stop bribes for public services,” the report said. The report concluded by noting that daily experience with corruption and bribery remains alarmingly high, with nearly one in five citizens paying a bribe to access key government services, such as health care or education, and one in seven being offered a bribe to vote one way or another at elections. “In several countries, including India, Malaysia, Thailand, Sri Lanka and Indonesia, sexual extortion rates are also high and more must be done to prevent sextortion and address specific gendered forms of corruption,” it said.
The report further said that to provide victims of corruption with channels for redress, governments must ensure that bribery is criminalised and actively investigated and prosecuted. “Citizens must have access to safe and confidential reporting mechanisms and governments must do more to ease citizens’ fear of retaliation in reporting corruption. Despite these challenges, citizens are largely optimistic about the future and believe that ordinary people can make a difference in the fight against corruption,” the report said.