Mumbai, May 24: Three Mumbai stations have found a place among the top 10 dirtiest railway stations of the country. According to media reports, in a survey of the country’s railway stations conducted by the Indian Railways, Kalyan, Kurla and Thane stations have made the cut. Kanpur Central has aced the list of the dirtiest railway stations in the country. The survey, conducted between May 11 and May 17, said Mumbai was the only city to have three of its stations among the dirtiest. As per the survey, the Kalyan railway station is at the third position, Kurla’s Lokmanya Tilak Terminus (LTT) railway station is at the fifth position while Thane railway station is at the eighth spot. (Also read: Railways Proposes Only Vegetarian Food on Mahatma Gandhi’s 150th Birth Anniversary) Also Read - No Blanket in AC Coaches as They Are Not Washed After Every Trip: Railways Amid Coronavirus Scare
The Railways got feedback from passengers through an Interactive Voice Response System. So the Railways contacted passengers randomly by calling them on numbers given while booking tickets and they were asked to give their feedback on the cleanliness of trains as well as railway stations. The list included air-conditioning, catering, food, punctuality, and bedrolls. Also Read - New Private Trains May Have 15-Minute Head Start, Maximum Speed of 160 km Per Hour
For each train, on an average around 60 to 70 calls are made each day, said a senior railway official quoted in the Mumbai Mirror report. He added that they were trying to increase the number of calls per day to one lakh as feedback was very important in providing better facility and also fixing accountability of service providers. Also Read - Maharashtra Horror: Man Rapes 3-year-old Girl in Thane; Arrested
A Central Railway official was quoted by The Financial Express Online as saying that this survey was conducted on a regular basis and the responses tend to vary. Another Central Railway official said that last month, the contract for mechanized cleaning was awarded to LTT. However, the contract process is going on at Kalyan and Thane railway stations, he said. For the lack of cleanliness at LTT, he blamed the shortage of water.