New Delhi: India’s largest carrier airline IndiGo on Monday solved a major network issue affecting all its systems. “Our systems are up now. Thanks for your understanding and patience,” tweeted IndiGo after resolving the technical glitch on November 25.
Earlier in the day, IndiGo tweeted, “#6ETravelAdvisory : Our systems are down across the network. We are expecting the counters to be crowded more than usual. Please bear with us as we try to solve the issue asap. For assistance, contact us on Twitter/Facebook or chat with us at https://bit.ly/2Gp7SIF.”
According to news agency ANI, the Directorate General of Civil Aviation (DGCA) had initially said that the IndiGo’s efforts to replace all unmodified engines on their Neo fleet by 31/1/2020 does not provide confidence with regard to the timely completion of the said task.
“If left unaddressed, we may find ourselves in a situation, in which we remain saddled with large number of Aircraft with unmodified Engines & operating on a schedule approved by us & we are left with the only option, i.e. to ground them on or before 31/1/2020,” added DGCA, as per news agency ANI.
This is not the first time that the airline faced such an issue. Earlier in November, the systems of IndiGo airlines suffered a network issue with the capability to delay and affect flight operations across the nation.
On August 13, news agency ANI tweeted, “IndiGo flight 6E 636 from Nagpur to Delhi returned to taxiway from runway, after the aircraft detected serious error and pilot decided to abort the take-off. Passengers were de-boarded. Union Transport Minister Nitin Gadkari was also on-board the flight.”
In yet another incident in July this year, thousands of IndiGo flight passengers were stranded at Bengaluru airport due to a server issue. The technical glitch delayed 63 flights for more than half-an-hour, stated a report. In the same month, the DGCA had issued show-cause notices to four senior executives of IndiGo airline over safety lapses. A 15-day time period was given to the four executives to respond to the notices.