New Delhi, Mar 26: Unaware of IndiGo and SpiceJet shifting their operations to Terminal 2, scores of flyers arrived at wrong terminal to catch their flights on Monday. Terminal 2 of Indira Gandhi International Airport became fully operational from today. It will be assisting growing demand of air traffic.Also Read - Delhi Airport to Undergo Major Operational Changes From 31 October. All You Need to Know
The flyers who came at Terminal 1 were seen tensed. After knowing about the shift, they rushed to Terminal 2. Arrangements were made at the airport much in advance to meet this confusion. There was service of shuttle bus for the passengers who were taking them to Terminal 2. Sudden confusion created long queues at Terminal 2. When tried to enquire on this, passengers said that there was no prior information about this shifting and hence it was very problematic for them to run from one terminal to another. Also Read - Heavy Rains, Hailstorm Lash Parts of Delhi, Noida, Gurgaon. IMD Predicts More Showers in THESE Areas
However, in reality passenger who have booked their tickets in advance had terminal 1 mentioned on their ticket because of which this problem arise. Some passengers didn’t check their tickets before leaving their house. Also Read - Will Chhath Puja Celebrations be Allowed in Delhi? DDMA to Make Decision on Oct 27
To avoid this confusion, Delhi International Airport Limited (DIAL) has put up lot of big hoardings and banners at airport and even send sms alert to passengers about this change. Announcements were also made for the passengers coming at the airport.
Meanwhile, the airlines have confirmed that no passengers missed their flights and everything was under control. The flights said that there was seamless operations.
There are 74 check-in counters, 18 self-check-in kiosks, 12 X-ray machines and six baggage reclaim belts at the terminal. The terminal will have 16 boarding gates, including aero-bridges. Terminal 2 was designed in order to assist around 12 million passengers. With growing number of passengers day by day, the structure of airports need to be uplifted. DIAL plans to expand the capacity of Terminal 1 from its current 20 million passengers per year to 40 million a year.