New Delhi, May 11: Union Home Minister Rajnath Singh launched a grievance redressal app for Central Armed Police Forces (CAPF) on Thursday, four months after a Border Security Force (BSF) jawan—Tej Bahadur Yadav— took to social networking site to complain about the poor quality of food given to security forces. Speaking on the launch of the app for Central Armed Police Forces, Rajnath Singh said, “I am now only a click away from our security forces.” The app will give soldiers a direct line of contact with the Home Ministry and Rajnath Singh himself. Also Read - 'Stop Sowing Discord Between China, Regional Countries': Beijing Slams Mike Pompeo's India Visit
The mobile app for Central Armed Police Forces will be a part of Ministry of Home Affair’s Grievances and Feedback Management System. “Today our CAPF personnel has the digital option to share his grievances. The discipline of our CAPFs is highly commendable. They work in extremely difficult areas,” said Rajnath Singh. The CAPF includes jawans from the Border Security Force (BSF), Central Reserve Police Force (CRPF), Central Industrial Security Force (CISF), Indo-Tibetan Border Police (ITBP) and Sashastra Seema Bal (SSB). (ALSO READ: Terror attacks on country will not be tolerated, says Rajnath Singh) Also Read - India-US 2+2 Dialogue: China on Cards, Rajnath, Jaishankar Seek to Bolster Bilateral Partnership
Referring to the manhandling of jawans during the Srinagar bye-election in Jammu and Kashmir, Rajnath Singh praised the discipline and dedication of the CRPF jawans in Srinagar who ensured the safety of EVMs in spite of being provoked. The Home Minister said the ministry has taken several steps for the welfare of CAPFs and the family members of martyred soldiers. “MHA has recently launched a website ‘Bharat Ke Veer‘ for the families of martyrs. The response to the website has been encouraging,” said Rajnath Singh. Also Read - India, US to Sign Landmark BECA Military Deal Today to Strengthen Defence Ties | All You Need to Know
Developed by government-run National Informatics Centre (NIC), the app will allow soldiers to file a complaint directly the Home Ministry. The app won’t be accessible for all and have a strict security check before a soldier can log a complaint on the platform.