New Delhi, December 29: The Emirates Airline on Friday evening apologised for the inconvenience caused to Indian cricketer Shikhar Dhawan and his family and simultaneously rejected all the allegations made by the Indian batsman of “unprofessional” behaviours and said that it acted according to the South African laws. Also Read - Pakistan Ready to Resolve All Outstanding Issues With India Through Dialogue, Says Imran Khan

On Friday morning, Indian opener Shikhar Dhawan accused the Emirates Airline of “unprofessional” behaviour and alleged that the Airline stopped his family from boarding the connecting flight from Dubai to Cape Town, where the India opener is set to start the Test tour against South Africa. Also Read - IND vs ENG T20Is: BCCI Asks Shikhar Dhawan, Suryakumar Yadav And Other White Ball Specialists to Report in Ahmedabad on March 1

The right-handed batsman took to Twitter and said that the airlines asked for some documents of his wife Aesha and children as identification proofs and added that the airlines did not inform them beforehand about it. Also Read - Vijay Hazare Trophy 2021 Roundup: Prithvi Shaw Stars as Mumbai Beat Delhi, Rahul Tewatia's Blitz Went in Vain For Haryana

Irked Dhawan tweeted, “Absolutely unprofessional from @emirates. Was on my way 2 SA with my fam & was told tht my wife and kids can’t board the flight from Dubai to SA. Was asked to produce birth certificates & other documents fr my kids at the airport which we obviously didn’t have at that moment.”

“They are now at Dubai airport waiting for the documents to arrive. Why didn’t @emirates notify about such a situation when we were boarding the plane from Mumbai? One of the Emirates’ employee was being rude for no reason at all,” he wrote in another tweet.

In response, Emirate Airline issued a statement and clarified, “Since 1 June 2015, according to South African regulations, anyone travelling to the country with a minor under 18 needs to prove parenthood or guardianship – while adults travelling alone with their children need to show that they have the consent of their non-travelling partner.”

“Like all airlines, we must comply with the laws of every country in which we operate and this is a shared responsibility with passengers, who are required to hold valid travel documents for all countries on their itinerary,” the statement further read.

India will play three Tests, six ODIs and three T20Is against the Proteas, with the first Test starting January 5.