Airports Check-in System Crash Leaving People Stranded Worldwide – Here’s How Twitter Reacted

The social media has gone berserk after airlines at Melbourne, Sydney and Canberra airports were cancelled and other international airports London, Auckland, Singapore, Tokyo and Hong Kong also poorly hit.

Thousands of air passengers were grounded on September 28 across the globe after computer check-in systems crashed. Travellers have reported facing problems at more than 100 airports including London’s Heathrow and Gatwick, Washington DC’s Reagan Airport, Charles de Gaulle in Paris, Zurich, Melbourne, Johannesburg and Changi in Singapore. The check-in system of 125 airlines that are down is run by Amadeus Altea. With flights delayed and hundreds of thousands of passengers stranded at airports, the situation has become quite chaotic. Twitter is having a field day in the wake of such an unpleasant and disorderly scenario.

Travellers were in for a rude shock on Thursday after they faced delays at check-in counters. Airports around the world faced a massive disruption of the check-in system controlled by a single company, Amadeus Altea crashed. The Spanish travel technology provider confirmed there’s a ‘network issue’ causing the disruption but insisted ‘services are gradually being restored’. They provide services to 64% of the Star Alliance flights, 75% of One World and 53% of the Sky Team, including BA, AirFrance, KLM and Lufthansa. Flyers with Qatar Airways and Qantas flights are also adversely affected and have reported issues.

People are tweeting images of huge queues at the airports. Some are venting out their frustration at how the system failure of a single technology provider has brought travellers of 125 flights to a halt. Users are also posting screenshots of them unable to book new flights or even check on the status of their existing itinerary. The social media has gone berserk after airlines at Melbourne, Sydney and Canberra airports were cancelled and other international airports London, Auckland, Singapore, Tokyo and Hong Kong also poorly hit.

The long wait has passengers irked

Loooooong wait for my #Qantas flight to #NewZealand pic.twitter.com/l9ZnzR7D2b

— Kanchana (@nzicecool) September 28, 2017

People are having problems with check-in

@Qantas get your shit together, honestly come on…… #payjoyceless #Qantas pic.twitter.com/zvOZpaiBEE

— helter skelter (@helterskelter25) September 28, 2017

The IT system was affected

The Airport Checkin System is Down.
A single software system runs all airports. https://t.co/WDyieddDpT

— James Ayers (@Ayers111) September 28, 2017

People are expressing their anger on Twitter

Been at the airport since 5:45. Flight was supposed to leave at 7. @SouthwestAir system is down and we missed our flight. 😡

— jay✨ (@Want_it_Allback) September 28, 2017

The boarding system in Melbourne was hit

#qantas #qf466 boarding system is down at #mel airport

— Sonny Kieu (@sonnykt) September 28, 2017

The story is similar worldwide

Looks like flight systems are down worldwide. Airport systems and flight buying systems are effected. My system down too! #altea #flights

— Resfeber Travel Blog (@ResfeberBlog) September 28, 2017

The company issued a statement: “Amadeus can confirm that our systems are recovered and are now functioning normally. During the morning, we experienced a network issue that caused disruption to some of our systems. As a result of the incident, customers experienced disruption to certain services. Our technical teams took immediate action to identify the cause of the issue and mitigate against the impact on customers. Amadeus regrets any inconvenience caused to customers.”