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Have you ever encountered or heard about the panic a friend experienced when their card got stuck in the ATM? This can be a do-or-die situation for many people. During such an instance, it’s essential to avoid panicking and take the right steps in the quickest time possible; otherwise, you may end up losing all your money from the account. Here’s what you can do:
If you moved to the ATM to withdraw money and your card got stuck in the machine while inserting it, make sure to call the bank’s customer care, available 24/7 and have your card ‘hotlisted’ or ‘blocked’.
Card ‘hotlisting’ refers to the permanent blocking of your credit or debit card to avoid all unauthorised transactions. It keeps your card safe.
The official guidelines of your bank must be known to you. All the major national banks like SBI, HDFC, ICICI, and Axis provide the required advice to their customers, which includes reading the message displayed on the ATM screen carefully.
Call the toll-free number of your bank account immediately and direct them to block the card quickly, as it’s stuck in the ATM. Ensure that you tell the correct ATM number, location, and exact time.
It’s even more important to note what all you’re not supposed to do. During the situation of an ATM card getting stuck, do not panic. It will only waste your time, putting your money at risk. In addition, being ignorant of the situation is another no-no. Make sure to avoid either and take the correct, smart action to put your bank account in safety.
If the card gets stuck, instead of going back home without worrying and showing up the next day to get the issue resolved, stay at the spot until you find a promising solution.
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