New Delhi: As India enters 21 days of lockdown to contain the spread of novel coronavirus, online retailer Flipkart has temporarily suspended all services on its e-commerce platform. In a notification on its website and app, the retailer mentions that it is suspending services temporarily and hopes to be back soon. Also Read - Amazon, Big Basket & Grofers Face Issues in Home Deliveries As Authorities Misinterpret Lockdown Orders
The move means that the platform won’t accept or deliver orders until the 21-day lockdown comes to an end. Also Read - Amazon, Flipkart in War Mode as Demand Swells in India Amid COVID-19 Scare
”Hello Fellow Indians, We are temporarily suspending our services. Your needs have always been our priority, and our promise is that we will be back to serve you, as soon as possible. These are difficult times, times like no other. Never before have communities stayed apart to stay safe! Never before has being at home meant helping the nation! We urge you to Stay Home to Stay Safe! We will get there. And we will get through. Together,” stated the message.
However, users will still be able to avail rest of the services such as video streaming, bill payment, and online mobiles games from the Flipkart app, in order to ensure social distancing.
Meanwhile, rival Amazon announced on Tuesday that it would only take orders for essential products to ensure critical needs of customers are prioritised.
”To serve customers’ most urgent needs while also ensuring their safely of our associates, we are prioritizing all our resources to serve products that are currently high priority for customers. Other products are temporarily unavailable for purchase,” Amazon said.
Owing to the the restriction of movement and collapse of supply-chain network, Amazon and various other retailers are now facing issues in delivering essential products to their customers.