IndiGo flights fiasco: Passenger receives ‘sorry gift’ after 9-hour delay; video goes viral

An Instagram creator, Aaira Gaurav, took to their Instagram handle to say that IndiGo delayed the flight by 9 hours and expressed apology with a gift.

The airline company IndiGo is trying hard to stabilise its operations across India. With multiple flights cancelled across important airports like Delhi, Mumbai, Hyderabad, Chennai, Bengaluru, and Jaipur, the passengers have shared their agitation. During this time, internet users have been widely sharing the disruption caused by the company. From fights with on-ground staff to mini concerts, many videos have gone viral. Now, another video is making rounds on social media in which an Instagram creator named Aaira Gaurav shared how the aviation company tried to apologise after delaying the flight by 9 hours.

‘Apology gift’ from IndiGo

An Instagram creator, Aaira Gaurav, took to their Instagram handle to say that IndiGo delayed the flight by 9 hours and expressed apology with a gift. He later shared another video unpacking the gift, which included gourmet popcorn, methi mathri, mixed-fruit juice, and a Samsung card.

Viral video

View this post on Instagram

A post shared by Aaira Gaurav (@babyaaira.gaurav)

How are users reacting?

People have given their reactions on the video shared by the creator. One wrote, “That’s like a total of two hundred rupees,” and another said, “Apology not accepted.”

Is the IndiGo airline actually giving these apology gifts?

Many people reported that the gifts presented as ‘IndiGo’s apology’ are given by the airlines during the corporate bookings.

IndiGo flight cancellations

IndiGo operates almost 2,200 flights daily. The company’s functionalities were severely hit after falling short on staff members. This led to chaos across airports in cities like Delhi, Mumbai, Chennai, Hyderabad, Bengaluru, and Jaipur, leaving lakhs of passengers stranded at the airports.