‘Wear proper undergarments, skirts should fall…’: This company’s memo for employees leaves people in shock

Tattoos must be covered, Hair must be naturally coloured, Body piercings, other than the nose, are not allowed, strict memo has been issued by Delta Airlines for Flight Attendants

Written by: Anirudha Yerunkar Edited by: Anirudha Yerunkar

Updated: September 18, 2024, 9:22 AM IST

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Delta Air Lines has issued a strict reminder for all aspiring and current flight attendants, stating wearing underwear is a must. In a recent two-page memo, the airline mentioned detailed appearance requirements for interviews, training, and career progression. These guidelines cover hairstyle, jewelry, and clothing and also strict guidelines related to the undergarments. 

The memo states that “proper undergarments” are mandatory but must remain invisible. Delta also stressed the importance of a professional and neat appearance, insisting that all flight attendants adhere to these standards, reported NDTV.

Regarding attire, Delta emphasized professionalism and proper fit. Dresses and skirts are required to fall at or below knee length, while athletic shoes are not allowed. 

‘Delta Flight Attendants spend the most time with our customers and are the face of our airline. They must be passionate about enhancing each customer’s experience while embodying the Delta brand. A Delta Flight Attendant is expected to deliver a Welcoming, Elevated and Caring experience while creating moments that matter to our customers. The customer service experience begins the moment a Flight Attendant puts on their uniform.  The Delta uniform represents always putting safety first, pride in the Delta culture and demonstrates a genuine graciousness that will be remembered by our customers,” the memo read. 

Delta Airlines Specific Guidelines In New Memo:

• Hair must be naturally coloured, without bold highlights or artificial shades.
• For longer hair, it must be pulled back and secured above the shoulders. If it extends past the mid-back, it needs to be pinned up.
• Eyelashes should look natural
• When it comes to nails, they must be simple and subtle – no neon colours, multi-colour, glitter, or hand-painted designs are allowed
• Tattoos must be covered, but bandages aren’t an acceptable solution
• Only a single nose piercing is permitted, and the allowed studs include gold, silver, white pearl, or clear diamond/diamond-like 
• In terms of other piercings, only two earrings per ear are allowed, and they must be smaller than a dime and not hoops
• Body piercings, other than the nose, are not allowed to be visible.

Instead, flight attendants must wear closed-toe flats, heels, or sling-back shoes. Those wearing the male uniform must pair button-collared dress shirts with a tie.

”We will work with you to accommodate a specific manner of dress or physical appearance in keeping with religious beliefs or practices unless it causes a safety hazard or other undue burden on the company,” the memo added.